Will the Indian IT industry (BPO and Call Centers) revive..
Will the Indian IT Industry (BPO and Call Centers) revive which suffered a huge setback due to the Global recession revive. Not very soon, as recent results show. What will be near future. Not very hopeful too.
Whether we like to accept or not, the Indian IT Industry is heavily dependent on the American Industry. If the American Financial markets revive, then there will quick revival of the IT Industry. However, the Obama adm, with a clear mandate to revive the American Industry, has put in several restrictions on the Financial markets in exchange for bailouts and support. And, separate measures seem to be enforced to ensure work stays within USA.
And, the employment still hovering around 10%, the American economy will take a while to offload work to other countries. Till then Indian IT companies will have to bid for projects in India and elsewhere, or Innovate and bring out their own products.